Hard work. Dedication. Sacrifice. All of these characteristics are needed on the path to success. But what about active listening? You’re probably trying to figure what listening skills have to do with success. You’d be surprised at how much you can learn just by listening! So, grab a pen and paper, or simply bookmark this blog, to takes notes on how active listening skills help you achieve success.
How Active Listening Skills Help You Achieve Success
Listen to What Your Partners Have To Say
Becoming a successful business owner can become difficult if you don’t use proper communication skills–especially when communicating with fellow business owners. Having good communication and listening skills help to compress the learning curve as a first-time business owner.
Instead of learning things the hard way, take advantage of the advice shared by those that have experienced the highs and lows of small business ownership. Listen to people in your network and always remain teachable. Any insight you can glean from your circle is worthwhile!
Active Listening Also Applies to Customers
“The customer is always right”
While rolling your eyes may be the initial reaction when you hear this cliché, there is some truth to the statement. When conversing with customers, use active listening skills to gain a better understanding of their wants and what they enjoy (or dislike) about your business.
There are plenty of positive ways of communication that can lead to a healthy discussion with your clientele. Jot down a few questions that trigger great dialogue –– the more you find out, the better you can grow your business.
Try To Use Effective Listening With Your Employees
It’s no secret that workplace morale improves when people feel heard. Make an effort to engage with your employees, even when they don’t have a problem. Set the standard for workplace communication skills by being receptive. If you can, try to enact an open-door policy during some hours of the day, or by letting your employees know the best times of the day to email you if they need an immediate reply. Effective listening starts with simply being there to talk to.
The next step after being there when your employees bring their problems to you is to demonstrate concern. Even if their problem is minor in your scheme of things, it is a big deal to your employee if they have bothered to come to you. Remember to nod and maintain eye contact during the exchange, and make sure your employee leaves the meeting feeling like you have a grasp on what was bothering them.
Trust Your Judgement & Listen to Yourself
Your arsenal of listening skills should include listening to yourself. You know that inner voice that you hear sometimes and tend to avoid? Start listening to it! Trust your personal judgment in certain situations but most importantly, when your body tells you to slow down, do so.
It is very easy for small business owners to become immersed in their work, which leads to over-exhaustion and burnout. This can be avoided by engaging in activities that are beneficial to your health and peace of mind. Schedule “down-time” and do enjoyable things with your family and friends. Eat well and get rest.
Your business needs you, so always make yourself a priority!
Achieve Success with Effective Listening
The success of your business lies in your hands. Using active and effective listening skills, along with positive ways of communication will help you on the path to entrepreneurial success. Here are some final takeaways that you can benefit from for years to come:
- Build a Network of Fellow Business Owners
- Listen to Your Support System
- Have an Open-Door Policy With Employees
- Initiate Dialogue With Your Customers
- Listen To & Trust Your Gut Instinct
- Make Yourself a Priority
As you grow your small business and achieve success, you’re going to need a payroll service provider that you can trust. PayWow provides single-digit employers with an all-in-one payroll and compliance solution that allows you to spend less time crunching numbers and more time focusing on what’s really important––your business! Sign up for your free trial today and start taking control of your small business payroll!