Plans include insurance benefits and assistance services. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. No medical questionnaire is required to purchase the plan, however, customers who have previously tested positive for COVID-19 must receive a negative test result before their departure from Canada to be eligible for coverage. 234708 (Allianz). There are two options to take advantage of this opportunity: To cancel your plan for one of these reasons, please call us at the number listed on your plan. No. See your plan for details. The coverage can also be purchased to supplement other standard out-of-country medical plans that may limit coverage for COVID-19. Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. “Our hope is to remove barriers that might otherwise lead a traveller to avoid seeking treatment, which will hopefully help to limit the spread of the virus at a destination while ensuring their health fully recovers before returning to Canada.”. We are redirecting you to our sign-in page. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Allianz Travel, Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. For more updates about Allianz Travel COVID-19 Alerts, click here. Benefits/Coverage may vary by state, and sublimits may apply. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Allianz Global Assistance COVID-19 Assistance Plan 4 Treatmentmeans a medical, therapeutic or diagnostic procedure prescribed, performed or recommended by a physicianincluding, but not limited to, prescribed medication, investigative testing or surgery. Please note that remuneration may be payable to the distributor of this insurance. The information in this FAQ is intended to provide general information only and is not a coverage determination in any respect on any claim. Under Trip Cancellation or Trip Interruption benefit: trip cancellation or trip interruption if a customer becomes ill with COVID-19 either before or during their trip. At Allianz Assistance, we understand the importance of feeling completely safe and at ease when you travel. For more information, visit the Allianz Partners website. Please sign in to proceed. The coverage can also be purchased to supplement other standard out-of-country medical plans that may limit coverage for COVID-19. Plans only available to U.S. residents and may not be available in all jurisdictions. “We encourage all Canadians to adhere to Government of Canada advisories and guidelines for international travel. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Our emergency assistance helpline is available 24 hours a day, 365 days a year. From getting sick abroad to having to cancel your flights because of self-isolation, the coronavirus pandemic could still wreck your holiday later in the year, making travel insurance essential. Enjoy up to 30% off Allianz Travel Insurance. Allianz Travel’s utmost priority is protecting you and keeping you well informed about latest developments during this uncertain situation with COVID-19 pandemic. If your loss was incurred prior to that date, these responses may not apply to you or may vary. Travel … You can also use our self-service options on this website. Travel insurance does not generally cover trip cancellations or interruptions directly or indirectly related to COVID-19. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. The COVID-19 Insurance and Assistance Plan, which offers coverage for international destinations including the USA, aims to help limit the spread of the virus by providing financial protection and high-touch assistance services that will encourage travellers to seek medical treatment and follow quarantine protocols if they test positive for COVID-19 while abroad. To file your health insurance claim for coronavirus, you can either visit our website and use our online health insurance claim portal or call our toll-free number: 1800-209-5858, to register your claim under your health insurance plans covering Coronavirus offline. However, if your supplier cancels your trip, you may be eligible for a refund directly from your supplier, and we encourage you to contact them for assistance. All claims are evaluated under the terms, conditions, and exclusions of the plan purchased based on the particular facts and circumstance of that claim. All other terms, conditions, and exclusions of the plan applies as always. Please refer to our Coverage Alert before purchasing another plan. • SafetyWing “Insurance for nomads, by nomads”. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. We urge any customer who needs help to call us. * This accommodation applies to plans currently in effect. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. Coronavirus (COVID-19) resource hub Please see our Coverage Alert for more details. Japan Airlines is the latest carrier to include free COVID-19 insurance. Other normal plan cancellation rules also apply. Contact AGA Service Company at, or 9950 Mayland Drive, Richmond, VA 23233 or. If you opt to get hospitalized to a non-network hospital, then you can avail the reimbursement claim facility. You generally have 15 days (or more, depending on your plan and state of residence) from the date your plan was purchased to request a refund of the cost of your plan, provided you have not started your trip or initiated a claim. Plans include insurance benefits and assistance services. Allianz Partners work with a highly-connected international network of doctors, clinics, interpreters and other specialist services, to provide … No, cancelling a trip because you’re afraid to travel due to COVID-19 is generally not covered by our travel protection plans. 101-C series or 101-P series, depending on your state of residence and plan chosen. The information in this FAQ is current as of the time of publication but is subject to change as the situation develops. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have. Given the ongoing global outbreak of COVID-19, please note the following important clarifications related to COVID-19 and travel insurance coverage administered by Allianz Global Assistance in Canada. Richmond, VA, March 9, 2020 – As the coronavirus (COVID-19) continues to impact travelers from the U.S., travel insurance provider Allianz Global Assistance is currently allowing specific medical and cancellation claims that are typically not covered under its plans. Provides Emergency Medical Insurance coverage for Non-COVID-19 related medical conditions (up to $5,000,000 CAD per insured) Includes Trip Interruption Insurance benefits in the event of quarantine (up to $2,100 CAD per insured and up to a maximum of $4,200 CAD per family) and for Government of Canada Avoid All Travel Advisories (up to $500 CAD per insured) Our Cancel Anytime plans provide up to 100% reimbursement of non-refundable, pre-paid trip costs when a trip is canceled for a covered reason, and up to 80% of those costs for most other unforeseen reasons for cancellation. Since issuing a Travel Advisory for Covid-19 on January 30 2020, we have provided medical and emergency medical transportation cover for customers should they test positive for Covid-19 while travelling, regardless of the travel destination and policy commencement date stated on their Certificate of Insurance. Although an increasing number of insurers are offering ‘COVID-19 cover’, Which? Please note that remuneration may be payable to the distributor of this insurance. Currently, there are three (3) popular and trusted insurance companies that allow anyone to extend or buy travel insurance after departure or when they are already abroad. If you do not yet know your new travel dates, let us know by calling at the number listed on your plan, and we can hold your plan for you to use later. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation. For all Allianz travel insurance queries please visit the Allianz Assistance information page for further information regarding the impact of Conronavirus (COVID-19). We and our applicable underwriters and reinsurers reserve all rights, remedies, and defenses under the plan and under applicable law and at equity. Vice President, Market Management Please note, plan refund rules vary by state and plan purchased, so please see your plan for details or contact us. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. No, cancelling a trip because of a travel ban or other government-imposed restriction on travel directly or indirectly related to COVID-19 is generally not covered by our travel protection plans. If you choose to change the dates of your trip, we’re happy to apply your plan coverage to another trip anytime within 770 days from date of initial insurance purchase (coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage). You can also use our self-service options on this website. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. These accommodations are an explicit and limited expression of donative intent only, which is for only the limited purposes expressly specified here and for no other further purpose, express or implied. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. Although accidents can happen while you’re away, the best travel insurance policies provide you with peace of mind; with travel insurance from Allianz Assistance, you’ll be covered for many unforeseen costs incurred whilst you’re away. Allianz Partners is global leader in travel insurance with about 13,000 employees on five continents and a presence in 35 countries. Allianz Global Assistance is temporarily enabling travelers to make medical and cancellation claims not typically covered because of the Covid-19 coronavirus. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID … Following the advice of the Australian Government for Australians not to travel overseas, and the decisions of a number of Australian State and Territory Governments to impose travel and other restrictions, Allianz Global Assistance is temporarily ceasing the sale of new domestic and international Travel Insurance policies effective from Friday, 27 March 2020. Yes, we are happy to allow you to move your plan coverage dates to cover a new or rescheduled trip anytime within 770 days from date of initial insurance purchase. The COVID-19 Insurance and Assistance Plan is available for purchase on a standalone basis and provides benefits for COVID-19 related treatment and expenses only, making it an ideal complement to Allianz Global Assistance’s standard Emergency Hospital Medical and All-Inclusive plans. On March 11th 2020 the World Health Organization recognized that COVID-19 is a global pandemic. Allianz Global Assistance also serves as an outsource provider for in-bound call centre services and claims administration for health insurers, property and casualty insurers and credit card companies. Coverage dates must be updated prior to traveling and prior to any loss for which you seek coverage. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. Terms, conditions, and exclusions apply. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Email: Dan.Keon@allianz-assistance.ca * This accommodation applies to plans currently in effect. For over 30 years, Allianz Global Assistance has supported travelling Canadians when they need it most with value-added travel insurance and assistance services. COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. Please note, we do not currently offer “Cancel For Any Reason” coverage. N26’s extension in travel insurance coverage follows the introduction of features and initiatives designed to help people bank safely and conveniently during the COVID-19 pandemic. As a leading Canadian travel insurance and assistance provider with a global reach, we help travellers explore the world with confidence. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. Allianz Global Assistance Existing partners with questions about the COVID-19 Insurance and Assistance Plan can contact their Business Development Manager for further details, while travel agents and brokers interested in learning more about partnering with Allianz Global Assistance can contact newbusiness@allianz-assistance.ca. You must be signed in to save your quote. As such, we recommend that you do NOT purchase our products to insure you against any such losses, including related to COVID-19. Please refer to our Coverage Alert before purchasing another plan. Comprehensive Travel Insurance add-on options include our Snow Pack, Cruise Pack, Adventure pack and Additional item limits; Up to $5M cover for personal liability with our Comprehensive Plan. “Yes, Allianz Global Assistance offers COVID-19 insurance and assistance for clients who test positive for COVID-19 while travelling. The plan does not have an age limit, and is available for trip durations up to the applicable provincial health insurance coverage out-of-country day limit. For more information, visit the Allianz Global Assistance Canada website. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. The below FAQ responses address only losses incurred on or after the publication date of these FAQs. Please refer to our Coverage Alert before purchasing another plan. Your session has expired. This site uses cookies to improve your user experience and analyze site traffic. If you do not yet know your new travel dates, let us know by calling us at the number listed on your plan, and we can hold your plan for you to use later. Allianz Branches COVID-19 Updates / Dear Valued Customers and Business Partners, With the latest announcement by the Malaysian Government, all states except for Sarawak will be placed under MCO. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Travel supplier cancellations due to COVID-19 are generally not covered under our travel protection plans. Today, Allianz Global Assistance, a leading Canadian travel insurance and assistance provider, announced the launch of its COVID-19 Insurance and Assistance Plan, which provides up to $1,000,000 in coverage for emergency medical treatment related to COVID-19, along with additional value-added benefits. Travel Insurance Annual Multi-Trip Travel Insurance; Family Travel Insurance; Single Trip Travel Insurance; Promotions - Travel Insurance; Blog About Us Claims COVID-19 Alerts Get a Quote; Search Search Cancel GO. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. There are two options to take advantage of this opportunity: No, cancelling a trip because of an area being affected by COVID-19 is generally not covered by our travel protection plans. Please note, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for the following*: These accommodations apply to plans currently in effect. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. We also recognize that some of our customers may have important reasons to travel in these uncertain times. Under Emergency Medical Care benefit: Emergency medical care for a customer who becomes ill with COVID-19 while on their trip. As sunny destinations start to open up to travellers, you'll be able to travel with confidence and enjoy your vacation with peace of mind! Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. High-level benefits of the COVID-19 Insurance and Assistance Plan include but are not limited to: Per person: $150 per day to a maximum of $2,100. See your plan for details. Further, it is expressly not a guarantee of coverage or admission of legal or equitable liability. If you know the date of your rescheduled trip, please visit. Please contact us at the number listed on your plan with any questions about your coverage or to file a claim. However, in response to the public health and travel crisis that is currently occurring, for a temporary period, we are accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip. 101-C series or 101-P series, depending on your state of residence and plan chosen. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Your quote has been has been successfully saved to your account. * *Sub-limits and exclusions apply. However, these plans do not provide “Cancel For Any Reason” coverage, and coverage under these plans is subject to terms, conditions, and exclusions. 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