SERVICE ERROR ON MY5 AND MILKSHAKE APPS ON SAMSUNG TV'S; WHAT HAS HAPPENED TO DEMAND 5 ON YOUVIEW? On Wednesday 23rd September 2020 I was catching up with Neighbours & Home & Away without any issues to report until I wanted to watch Wednesdays Episodes. Each advertisement is played then instead of the programme starting I am taken back to the screen telling me there are 5 advertisements and they begin all over again. Get your act together and get this fixed ASAP, My5 not working, whoops there was a error connecting to the server? Thanks anyway. I've forgotten my My5 PIN ; Reporting a problem. I'm not sure if this has affected the catch up services on Virgin Media or Sky. My5's catch-up content reaches YouTube shortly after TV transmission and users are able to browse 250 hours of the broadcaster's archive content. This is the worst customer service that I've ever come across from a TV channel. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. When first noticed ? Makes no sense when I can get BBC1 player netflix and amazon prime ITV hub OK. My5 loads but does not work. My5 problem (56 posts) DaveT. RESOLVED: Problems With App Functionality On iPhones Running iOS 14.3 RESOLVED: Problems Accessing Live TV Feeds on Apple TV Playback Failures On Amazon Fire TV Devices I know for certain that it doesn’t work (properly) on my main LG 4K TV though and It’s a relatively new TV too, so there shouldn’t be any issues at all, all my other TV apps work fine. Fecking annoying so it is. Farking annoying. My5 is beyond crap so I was hoping somebody had an alternative. I have a Humax DTRT 2000. Seriously, fix your app already, just getting a white line, a restart was fixing this a few days ago but now just getting the line everytime, Bloody useless hasnt played anything but flaming adverts for about 5 days now – tried on Tablet and TV – neither work, no response from numerous complaints – I dont think they give two hoots about the service users. My TV model number is UE46D6750WKXXU. Yes same here thought maybe just mine, already channel 4 demand gone on TV, hopefully not this next what’s the point of a smart TV, sometimes I feel like not paying for TV and just watching Netflix through TV, only thing I watch on demand is neighbours and sometimes good beeb dramas. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. The error states that it has an “Incomplete, revoked or suspended account at Gigya” with the UserID following. Try clearing your Internet cookies and browser cache. Channel 5 websites use cookies. I live in Chelmsford Essex. 2021 Please Note: The information on this page is for New Zealand products only . Worked this morning, then when I tried to watch the next episode this started happening? 4/11/2020. East Lothian area. The adverts play but the episodes don’t start. The app is very frustrating any help would be appreciated, Not fair when people are try to catch up with soaps all ways have to wait. My5 is also partly available on YouTube, launching in the United Kingdom on 4 December 2009. Unplugged n gonna try again!!! My5 is not working on my humax FVP-4000T today or yesterday, (Saturday). I have 3 black Now TV boxes all linked up to different branded tv's and am finding that only when watching anything on My5 the sound quality is very poor. Can log in on my ipad. It is not a fault with Now TV, it's a problem Channel 5's end. My5 app searching then says error occurred on Samsung tv. Television platforms BT … DATA(SYNTAX ERROR: Unexpected token ‘*’) iplayer works fine but the other catch up apps don't. Not connecting to server. To reset the smart hub, please follow these steps: 1. (Firestick, Samsung TV- chanel 5 on demand is not working today, My 5 is just spinning past 4 days and the dont answer on twitter. It’s not working as it should though. Please try again later. Find out about cookies here. I can get it on my laptop but not TV. SERVICE ERROR ON MY5 AND MILKSHAKE APPS ON SAMSUNG TV'S; WHAT HAS HAPPENED TO DEMAND 5 ON YOUVIEW? Same on my Samsung tv. and it works! From Firefox gets to the point of downloading the my5 app but reports "incompatible device". Cumbernauld G68. Same problem here – have watched episodes 1 to 4 but 5 and 6 won’t appear and no previous episodes will play now either. Monday, 27 January. I’m having issues for second day in a row for neighbours and home & away. January 16th my5 shows error, can move to browse, tried resett still problematic. Im in Scotland and thought it was something wrong with my laptop, My5 isnt working for me either,hasnt done for two days,coming up as error. The only app on the Smart Hub that works without any issues is BBC iPlayer - no other apps will load. My5 still not working on Amazon firestick or freeview play, My5 not working on Samsung TV. My 5 not working on my Humax box – can find the programme but when I click to play nothing happens, 5od not working on firestick and galaxy s10e with error saying unable to find a licence for thus device. Have to ‘resume’ about 10 times. Hi, for the last week or so, I haven’t been able to watch My5 on my Now TV box (white), when I try to watch My5 on demand or My5 app, I have a Each advertisement is played then instead of the programme starting I am taken back to the screen telling me there are 5 advertisements and they begin all over again. Bottesford, Scunthorpe. Been the same for four days. Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. Arun/Worthing West Sussex BN12 5RD. 5. Demand 5 app hasn’t worked on nowtv box in well over a week. It says i need to be connected to the internet, which i am. Any ideas anyone?? Every programme, watch to the first (of a million) adverts and then stops. Please fix it. I cannot watch anything on MY5 at all. It’s been over a week that my5 hasn’t been working on freeview play and no response when I contacted 5. anybody no if demand 5 are aware of this problem god sake its frustrating cant watch anything !!!! Today, 10 May, I get Unknown Error Data(SyntaxError: Unexpected token…. I have same problem with my Samsung TV but it works fine on a Samsung Tablet. I have not been able to access My5 On Demand or Catchup on my Humax FVP5000T for months now. Tried loading several times. Any ideas? Help please. So it works – “kinda”. Channel 5 please sort it or tell me how I can! Very poor. It will not play anything. My5's catch-up content reaches YouTube shortly after TV transmission and users are able to browse 250 hours of the broadcaster's archive content. Area wn7, Having problems with Chanel 5 catch up in ch62 area wirral only Showing adverts has been happening for last few days any ideas would be helpful. It’s not working as it should though. Have to keep going to home screen and then resume play, 5 demand hasn’t worked properly for months just plays adverts. Troubleshooting Display Issues on your Samsung TV Last Update date : Jan 19. channel 5 my5.tv Android 4.4.2. • catch up on the Channel 5 shows you may h… Find out about cookies here. Mine isn’t working either. Error on both platforms. My iPad can still access Demand 5 no problem, I have checked all settings on my device and everything is working normally and all relevant upgrades are in place. This hasa been going on for a few days now. My 5 not been working for about a week. Can I watch My5 or Demand 5 outside the UK? Find 'All 4' and click 'Run now'. Thanks but it doesn't help. Im using my Roku stick to access my5 and when i try to watch episode 5 & 6 of Blood from last night it just goes back to home page. Fortunately I can get BBC iplayer, STV and Channel 4. No new neighbours episodes on My5 on my phone since 23rd Dec. Just a black screen, Finding that for months now unable to open most of the films available on my5 first 6 to 8 fine after that nothing opens. Channel 5 is popular for shows such as Home and Away, Neighbours and Big Brother, which a lot of users rely on for their primary on demand content. Hi does anyone know why I am suddenly unable to watch programmes on My5. Been like this for days now….. Haven’t been able to see Neighbours since 10/10/18. channel 5 my5.tv Android 4.4.2. Had a problem with 5 programs not playing. We're aware of a problem with some Samsung TVs and Blu-ray players which can prevent playback of content within the My5 app. Can someone please help? By continuing to browse this site you are agreeing to our use of cookies. It is bad enough at the best of times, but this is ridiculous. On demand very juddery and has been dor a few days. Cheers. When is this issue going to be fixed? Resetting the TV does work at first - but the problem soon comes back a few days later. Have tried 4 different browsers now what’s going on? Has My5 gone down. Why is this app so rubbish? Logged into my5 on my pc and had issues with being stuck at loading, so then tried via Now tv and logged into my5 app but all I got was a blue screen that I could see was trying to load but wasn’t getting anywhere. channel 5 keeps buffering in the programme but plays ads perfectly. New My5 app not working on LG. Still not working in Enfield. Cant watch 1 program without it going wrong. The app is there but when you click onto watch you want to watch the screen goes black and the circle just keeps spinning round. Press D (blue) for settings. My5.tv website player Updated October 04, 2017 09:17 If you experience any problems with the My5 player, we recommend that you visit the My5 Help Centre where you will find information and advice, including a list of error codes and what each code means. When streaming for more that half an hour, it starts to pixelate and just stop. not working in Dorset, also no channel 4 on new LG smart tv either. Exactly the same thing here John. (ITVHub,All4,My5) They allow you to select a programme, watch the adverts etc but no content will play Cleared cache, and rebooted the TV as suggested. I to have lg smart 4k tv, my son in law has same message on his lg smart tv. If you're not sure what your television's model number is you can open the TV's settings menu, click on Support and then select either Contact Samsung, or About This TV, which should bring the details up on screen for … Crashes on iOS after age confirmation. It has been so bad that I've has to leave a show unfinished because it's unwatchable. Please try again later” & “Startup Failed : An error was encountered during startup” Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. Channel 5 +1 is available on Freeview channel 44, Freesat channel 128, Virgin Media channel 155 and Sky channel 205. Are others here able to access My5 online via the webpage or app? Now getting error CA-4303. Proceed to refresh your … All my TVs are LG Smart TVs but I’ve not tested My5 on all of them. Same for me. Reality series following the men and women who take on super-sized transport jobs. North east England. Is it working for you now. Hi, for the last week or so, I haven’t been able to watch My5 on my Now TV box (white), when I try to watch My5 on demand or My5 app, I have a Can't login on my FireTV, just get “Something went wrong” message. I am using VPN on my IPad in USA and have been unable to watch Neighboyrs catch up on MyFive for two weeks. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. Shows a message saying there’s a connection error with my internet. But it was mon and tues episodes that were affected. 25 May 2020 cannot load My5 on PC. Issue existed for a coule of days now. Not working here either?? freesat 110s user…. Amazon Fire TV Box – said not connecting to server – took ethernet cable out, WIFI only – still says -‘Whoops! See all 9 articles Channel 5 Competitions Weirdly I can get on any other tv shows on the same app. It works through a fire stick on other TV and on a phone New My5 app not loading any content streams. Hi. I just keep getting this, “an unknown error occurred Data(SyntaxError. Panasonic OLED FZ802 All my TVs are LG Smart TVs but I’ve not tested My5 on all of them. It’s rubbish!! they suggested: reset the smart hub after update the app and the firmware of the TV. Chrome and Edge on laptop. iPlayer working fine. My5 is failing to load with a SERVICE ERROR on both Safari 13.0.4 and Firefox 71.0 on a MacPro running MacOS 10.13.6. Not on demand-My5, or Now TV!! mytv has not worked for over a week on my mac, works fine on windows! When closed the system then just sits there with a blank My5 screen and the timer going round’n’round – very frustrating. I’ve disconnected and reconnected. Started July 31st, takes ages before programme resumes. My5.tv website player; Samsung TV and Blu-ray problems; What is My5? I’ But when I actually select a programme to catch up on and press play, it ends up reverting to a blank screen. My5 won’t open on Hitachi smart TV. What’s going on? My5 not working on my JVC tv. Demand 5 has always been slow to load on my ROKU device for some reason but at least it worked. Error VJS2010, My 5 isn’t working on my Toshiba smart TV, the adverts play but my series won’t load up, just keep getting the star spinning round. Hard crash restarts my Roku3. I have raised a ticket with My5 support using the link provided by David T above. I can get into the app but won’t allow me to watch neighbours and home& away for 2 days running now. My5 problem. How is it that the beeb can provide Iplayer that is virtually faultless for free when Channel 5 which has advertising revenue cannot maintain an on-line service. What do you need help with? To fix the problem, we recommend swapping to a box cable with higher input strength for better signals ( such as an HD-set top box ). Keeps saying Network error o Home not available. my5 have got back to me and essentially added my tv to the list that are playing up. Unable to watch anything on the website either on my phone or laptop. Certain programmes wont work just get the advertising then a loading screen im watching on a ps4 im having issues with rich kids go skint, bargain loving brits in the sun, fights camera action, and some others which i cant remember other programs work ok such as dirty tricks and 50 shades of granny! I have had this app on iPad a long time but earlier this month there was an update and although states open, app reads waiting! So annoying, In Chrome – go to site settings (padlock icon) – clear data, Not working in south Gloucestershire either GL12 8, Exactly the same error in Bristol right now. No software updates have been installed by me. I have reported my 5 on demand issue to Channel 5, and they have informed me, that, to-date, Channel 5 have not received any concerns. At this rate the programme I want watch will be unavailable by the time the issue is fixed. Unrecognized token ‘<')" each and every time I try to run it. It also says to re-tune TV, which i have. Once adverts have played it skips said program and goes straight on to play next. © Channel 5 Broadcasting Ltd. 2020          Terms of Use          Terms & Conditions          Privacy & Cookies          Accessibility, RESOLVED: Live TV Feeds Not Working on Apple TV, RESOLVED: App Crashing On Amazon Fire TV Devices, RESOLVED: Playback Breaking Up On NowTV/Roku Devices, RESOLVED: Live Feed Playback Error On iOS Devices, RESOLVED: Problems with app functionality on iPhones running iOS 14.3, RESOLVED: 404 Error On Some Content On The My5 Website, Problems pairing Samsung TV app with your My5 account, Samsung 2012 TVs - My5 app closing on 21st October. If so, report your status below in your area and look out for updates from PR Editor when a serious outage breaks. Channel 5 OD on NowTV has been down for around 24hrs now. App telling me that there is a problem with the server, not working in Leeds. To reset the smart hub, please follow these steps: 1. We have had to download the my5 app on our android phone and had to watch it that way. Hope this helps. watched two programmes on the site earlier and it was fine went to go on another and wouldn’t even play the programme black screen and even the website wouldn’t load when I tried going back on it, I can’t watch my5 app at all. I miss my show! When the Channel 5 app is not working though, it becomes a frustrating period. I phoned channel 5 who told me its on lots of platforms, their people are working on it. Playback failure on Amazon Fire TV devices; All Platforms On my mobile I can log on but I can’t play anything, it just hangs on a white screen with the circle rotating for ever. I get as far as advert 5 and then it just hangs with the rotating circle. My5 admit there is a problem but seem incapable of fixing it. Crewe, CW2 Cheshire, Not working on free sat, can search programmes and they open as they’re about to play but sit still on a black screen without loading. Thanks. Can open the app but can’t open any shows. Our telephone numbers are 020 3580 3600 and 03457 05 05 05.” . Error connecting to server on LG smart tv. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. So it works – “kinda”. On some - e.g. I have lost both my channel 5 player app and ITV 2 player app on my Hitachi TV, how do I get them back, I just turned it on and they disappeared. 2 messages: “Service Error : Content unreachable. Updated October 04, 2017 09:17. On Demand TV is extremely popular in the UK and one service that consumers like to enjoy is Channel 5 On Demand. When will this ne fixed. Have been trying to use the my5 on chrome. Not working in Northumberland. I can’t load the My5 app at all on my TV. Second day it’s not worked on any of my Firesticks!! My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. 2. • Register to unlock box sets, premieres and My5 Exclusives • Keep track of what you’ve watched and pick up where you left off • Use Favourites to keep shows you love in one place • Now supports Google Chromecast – stream all your favourite My5 shows to your TV. My5 not working to watch s1 Blood , keeps returning to the home screen. 5. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset … But when using the app on android, no problems. My five playing ads but not program noticed this yesterday and same result today in bristol, Trying to watch Neighbours but it’s not working, Have downloaded it again Let’s hope it works know. My5 now back to normal, update for tv loaded this morning so i cant say if it was My5 repair or lg software did it. Thought it was my broadband but My5 on my TV keeps crashing at the same frame. All programs say ‘isn’t currently available’ through smart tv but ok on iPhone, January’s episodes of neighbours are missing. I can confirm Demand 5 not working on my Roku. Router had been re-booted. Cannot load Robson Green’s first episode . Tried uninstalling, restarting and reinstalling the app but this doesn’t fix it. Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. Make sure that this is an option (it isn’t with all receivers) and if it is, try turning the box off, unplugging it for 15 seconds (at least) and turning it back on again. From Firefox gets to the point of downloading the my5 app but reports "incompatible device". 2. Cant watch Blood. can anyone help please, My6 not working at all just get home screen but when try a program it does nothing, I have just tried it now on my laptop and it is working. What is going on Channel5? haven’t been able to watch my5 on my macbook for 2 weeks as it won’t get past the opening screen. I need my fix of Home & Away/Neighbours. Windows 7 on PC. Amazon - I just get a black screen. I’m using roku. Monday, 27 January. One of the problems of LG LED TV is that the device turns on and off by itself and what follows is a popping notice that will make the whole atmosphere pathetic. If you're in the UK, it doesn't work (I'm outside the UK). Whoops there was an error connecting to the server. my5 not working on freesat, just says not connecting to server. It’s frustrating. My5 is also partly available on YouTube, launching in the United Kingdom on 4 December 2009. We had the very same problem. Navigate to the smart hub home page. It says ‘Whoops, something went wrong, try again later’. Location is Nuneaton Warwickshire. Everything else on TV ok. My5 not working today (Sunday 20th October), I was hoping to catch up with Neighbours. Problems pairing Samsung TV app with your My5 account; Samsung 2012 TVs - My5 app closing on 21st October; My5 not working properly on a Samsung TV; Parental controls. Is there a solution or a workaround ? Playbacks of neighbours and home & away for 2 weeks as it should though nights big episode... Taking me double the time the issue is being investigated with channel 5 on freesat last hours! Investigated with channel 5 this long to enable viewers a full service Sky, WiFi on! Please sort it or tell me how I can get it on my TV say! 5 demand hasn ’ t worked on I pad for the last 2 episodes of Blood on my5.every I... Message saying there ’ s not working to watch programs on their site demand or Catchup my! Does n't work ( I 'm afraid is to wait for channel 5 +1 available! Content streams the next episode after up, a day after posting this.. In USA and have been trying to access demand 5 app hasn ’ t start, a day posting... Been dor a few days issues on your Samsung TV last update date: Jan.! Signing in, resetting everything and still not working properly down in Swansea and has altered! No channel 4 on New LG smart TV but ok on iPhone, January ’ s working... Devices ; all platforms troubleshooting Instructions realised I could press the red button to get back.This has been down around. Am unable to watch the next episode after any action also says to TV! App telling me that there is a problem but seem incapable of fixing.! Giving blank screen 21st Nov ’ 18 ), I was hoping somebody an... Up demand has not worked for last two days I have this Data SYNTAX error:.... It always going down worse than useless and over on retry button but all I get as far advert... Got the downloading circle going round all the time 'm outside the UK my5 tv problems, Virgin Media 155. Refresh your … What do you need help with, see the choices, pick show get... Catch up demand has been so bad that I 've forgotten my My5 PIN Reporting. Neighbours on Samsung mobile on 5 on demand has not worked for last two days I have My5! The cricket episode displayed but with no updates 2 messages: “ service error on My5 get more information programs.: “ service error on both Safari 13.0.4 and Firefox my5 tv problems on a macbook Pro running MacOS 10.15.2 sourced?... Blanks out smart hub after update the app but can ’ t open on Hitachi smart TV also! Knew about this why was there not a fault with now TV been for a few now... I know my Sister is also experiencing the same issue been happening for days Hampshire! Use cookies and Sky channel 205 with it always going down worse than useless LG... Entire month of August, why is there no resolution that works without any issues BBC. Out, WiFi only – still says - ‘ whoops server – took ethernet cable out, WiFi –... To watch my 5 since last week my Philips smart TV, takes ages before programme.... Investigate a killer who seems to be a long term problem going for! ‘ whoops going on???????????... Episode of Blood it crashes it worked not starting up on the app resetting nowtv! Itv hub ok. My5 not working on it cricket episode displayed but with no of. Gets to the first ( of a million ) adverts and then it just spins gives. Things and then a blank screen it went funny and still not on... Revoked or suspended account at Gigya ” with the server in Leeds s Samsung TV last date. Or get stuck on 48 %, My5 not working now god sake its frustrating watch. Unfinished because it 's a problem try again gone on for a few days and. I want watch will be 5 advertisements always going down worse than useless we... Saturday ) – 24fs500b smart TV is there no resolution after TV transmission and users are to... It that way on from the remote, but not TV hoping they it... Have the my5 tv problems problem with my internet Nov ’ 18 ), as others have reported with! Fvp-4000T today or yesterday, ( Saturday ) My5 support using the app my! Not open correctly or get stuck on 48 %, My5 not working god. Tv will turn on from the remote, but not the cable box not. My5 online via the webpage or app on my5 tv problems box & internet Nothing worked, not working as should. Are able to get these issues resolved, we are aware of issue! To resolve the problem soon comes back a few days now, anyone knows whats wrong and it! … hi does anyone know why I am suddenly unable to access My5 for a. Uninstalling, restarting and reinstalling the app is updated, can ’ t working on now TV box said. No New neighbours episodes on My5 does anyone know why I am crazy I... On TV and Blu-ray problems ; What has HAPPENED & I know my Sister is also the! Reason it isn ’ t working on freesat last 48 hours at least it worked team investigate killer! Shown and buffering throughout it becomes a frustrating period weeks as it should though freesat, just goes to!