We will let you know if you need to visit the centre. Check which outlets are open via StudentHub. If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. Buildings which remain open include: Antenna – open for tenants and Notts TV only. Do disable your pop-up blocker before making your payment online. Application must be completed. A replacement card costs €7 and can only be paid with your debit card. Replacement of Lost/Damaged Student Card. Payment to be made via eNets Credit . We've kept many of our buildings open and available to students who have returned to in-person teaching or for those with special circumstances. You do need to show your passport or ID card. Do not put them in a recycling bin as they cannot be recycled. Wearing a face covering helps to protect you and those around you from COVID-19. NTU does not undertake to provide refunds whilst the cardholder continues to be a student, an employed member of staff or a visitor who remains at the University. When money is loaded onto the Smartcard, the transaction is processed securely by a specialist payment processing provider. CashCard offers the same convenience as dollar notes and coins, in fact CashCard is an exact replacement of these notes and coins. Replacement of Lost Concession Card: INSTRUCTIONS. Contact us! Police report. Money may only be loaded on to the Smartcard via the web and may be loaded for both or one of two separate purposes: use of printers/printer-copying controlled by the Pharos UnipriNT system located in the libraries or in or near IT resource rooms, or for purchases in specified locations at the University (see below). Lines are open:Monday – Thursday 8.30 am – 5 pm Print; Tweet; Share on Facebook; Was this helpful? If a Smartcard is reported stolen and the cardholder can provide a crime number NTU will replace the card free of charge. In case your CampusCard is lost or damaged you can request a duplicate. You will be inform via email when your new card is ready for collection.. Please read the following guidance carefully. If you need help using any of our online resources, you can book a 1-1 appointment with a member of the Learning and Teaching Team or book onto one of the library workshops. You are shopping as , if this is not your email, please click here The following terms and conditions apply to the use of the NTU student card for purchasing food and drink and for printing and photocopying. Unlike faulty cards, replacement for damaged cards is payable by NTU. Membership; Unable to find the answer to your question? Your passport with at least 6 months of validity period. Click here to report loss and apply and pay for a replacement. NTU cannot prevent the unauthorised use of the card until the invalidation becomes effective on the card but any transactions undertaken after a card has been reported lost or stolen will be at NTU's risk. If you're going to cycle, why not sign up for our Green Rewards programme, through an easy to use, free app, you can log your sustainable actions, take part in monthly challenges and earn points to win prizes.We’ve also recently increased the number of cycle racks at each campus, to ensure your bike is secure. Do try to avoid public transport if you can, particularly at peak times and leave longer for your journey in case you need to wait for the next bus or tram if they appear busy. NETWORK ACCOUNT PASSWORD. You will be inform via email when your new card is ready for collection. Views: FAQ Views: 1501. Once money has been loaded on to the Smartcard for one or other of the specified purposes, it cannot be transferred to the other purpose i.e. 2 Likes. Once you submit the form, please check your NTU mailbox for a confirmation email from Card Services, which provides you the link to our online store to complete payment. For lost card, please report it at any subject library immediately. NTU does not see or store the details of the credit/debit card used to make the payment. If you need to use the tram for commuting, then NET offer a range of travel options for students from single, day and week tickets via their NETGO! Accordingly, any refund will be made to the cardholder only, and persons other than the cardholder shall not be entitled to a refund of any funds they have uploaded to that Smartcard. You can order a new student card by filling in the student card form. The uploading of any sums by or on behalf of the cardholder does not in itself indicate the existence of a contract between the University and the cardholder. All students should please wear face coverings when in class and on campus. OneTime Replacement Matriculation Card For enhanced security and in support of NTU's drive towards cashless services, all undergraduate students admitted in AY2015-16 and earlier will have to replace their matriculation card with a new complimentary one that is enabled with NETS FlashPay. Use of the Smartcard for such cashless purchases is subject to these terms and conditions, which may be amended from time to time. If you’ve got a question or concern about being on campus please email ntu.beingoncampus@ntu.ac.uk. In July 1998, all NTU students and staff have been issued with a smart card (in place of the normal Student or Staff Card) which is also a CashCard. Whilst the Cardholder continues to study at or be employed by the University, funds on their Smartcard can only be used for purchases and payments in respect of University services, and no refund will be given. Contact us+44 (0) 115 848 6060 student.support@ntu.ac.uk. A Smartcard which is damaged, defaced, altered or subject to misuse is not valid and cannot be used. Any value restored to a replacement card will not exceed the value on the replaced card at the time it was reported lost or stolen. The University Smartcard can also be used to hold money for use in making purchases from specified outlets across the campuses and for printing / photocopying. Current students; NOW; MyHub; Alumni; University calendar; Student support; Library ; Student opportunities; NTU Smartcard; Curated & Created; NTU policies. a) Complete and submit the electronic request form below. International students who have remained in the UK; Students without access to appropriate study spaces or facilities in their vacation accommodation (this includes students who commute); Students who have remained in their university accommodation over the Winter Break; Students requiring additional support, including those with mental health issues (again this includes students who commute); and. See more information and map for the different cities at the bottom of this page. To support students with social distancing and avoiding public transport, we’re providing free parking for all students who need to come onto the Clifton and Brackenhurst Campuses during Term Two. NTU does not undertake to provide refunds whilst the cardholder continues to be a student, an employed member of staff or a visitor who remains at the University. Concession Card Replacement Offices: ... School Smartcard / ITE Student Concession card (if applicable). There's no need to visit the Student Services Centre on campus for replacement cards, enquiries or to access support. You can pay with a debit card or credit card. Click here to report loss and apply and pay for a replacement. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card. Students to be admitted to NIE for academic year 2016 will be issued a NETS FlashPay Card (NFP) as student card. Useful links. It not only saves you money but will help protect the planet too. Most enquiries can be resolved by our Customer Advisers over the phone and via email so we strongly advise you to get in touch with us in advance. However, you can now order a replacement card online if you lose your card. All of our services are accessible by phone, email and online. More information on what the SSC team can help you with and opening hours can be found on StudentHub. library@ntu.edu.sg. To avoid public transport you could consider alternative methods, such as a FreeNow Taxi, it’s as cheap as using the tram if you're with your household. Students who have lost their Student's Pass are required to apply for a replacement card in person at the ICA office within 7 days from the date of loss with these documents: NTU letter of certification. The iNTU portal provides a smooth one-stop access experience for NTU students, faculty and staff. Money loaded on to the Smartcard is a gift to the cardholder. The Government recognise that some students will need to access study space or personal support on campus regardless of when your courses re-commence in-person teaching. Apply for Replacement Matriculation Card here. You may also feel more comfortable showing something that says you are exempt. Card Services are currently not producing any NTU Student Cards face to face. BECOME A MEMBER TODAY. The University will be entitled to use information given during the Online Payment process for the following purposes: Students: for those purposes detailed in Condition 11 of the Enrolment Conditions and University marketing purposes. NTU Ask A Librarian. A damaged or unusable card must be returned to NTU as soon as reasonably practicable. Our Student Services Centre team are on hand to support you with advice and guidance on a range of services including, card services, wellbeing, financial support, referrals to our student support service and much more. Download the TOTUM app today. If you are opting to make payment online, please access https://www.ntu.edu.sg/onestop/Pages/default.aspx, login as a student, and select “Make a Payment” under the respective category: STEP 2: PHOTOGRAPH SUBMISSION, CONFIRMATION OF NAME AND DESIGN FOR. Application Procedures For Replacement of Matriculation Card. Boningtons Art shop is temporarily closed. Any money that may be refunded in accordance with the refund provisions set out below will go to the cardholder and not to other persons who may have uploaded funds to the cardholder's Smartcard. This line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends. A circular to applicable students have been sent on 8 August 2017. Due to current COVID-19 restrictions students are advised not to share cars with anyone outside of their household or support bubble. If you need support with academic study skills, our team of friendly librarians can help you with academic writing, referencing, finding information and maths and statistics. If a Smartcard is lost or stolen or physically damaged, NTU reserves the right to make an administrative charge of £10 for a replacement card. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card. They have also put measures in place to ensure your safety. Please turn to the Contact Centre, building 30a, Jaffalaan 9a (current opening hours can be found here). Find out more here. Any information displayed in this Online Payment Facility in respect of the balance on a Smartcard is for guidance only. Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time. It will cost NOK150 to replace your card with a new student card. Don't forget to bring your original NRIC / Passport / Re-entry Permit / Foreign Student Pass (FIN) for verification purposes. Please refer to attached for more details on the functionality of the card. However, you can now order a replacement card online if you lose your card. For a more sustainable option, please wear reusable face coverings and wash them. Don't forget it is still valid until it expires and it gives you all the access to TOTUM at no additional cost. You can still commute to campus for your studies. If it is essential that you need to come into the Library we expect you to adhere to all social distancing instructions in place in the libraries and face coverings must be worn. NTU may, from time to time, contact the holder with offers of goods and services from NTU. We have free signifier lanyards available from reception desks on campus, or you could buy a Hidden Disabilities card. The Smartcard can only be used for purchases and transactions while the cardholder remains at the University as a student, employee or associate (registered with Information Systems). Any funds transferred from a lost / stolen / damaged Smartcard onto a replacement Smartcard will be available for use after 24 hours of the funds being placed on the replacement Smartcard. All payment details which are entered through this payment gateway are encrypted. The Smartcard can be used for purchases at NTU from 1 September 2008. The NTU Smartcard is not a cheque guarantee card or credit/debit card. Nottingham, face coverings should be used in all higher education learning environments, student help, advice and services page on StudentHub, Check which outlets are open via StudentHub, Services and support over the Winter Break. Friday 8.30 am – 4.30 pm, Nottingham Trent University If the cardholder formally leaves the University a refund of unused funds on their Smartcard will be made in accordance with the terms and conditions of use of the Smartcard. for Student User Accounts via the NTU online acceptance form. Nottingham City Transport offer a discounted bus pass for just £259 a year, including travel to and from Brackenhurst Campus. From the 9th March, CIS will be introducing online payment for replacement campus cards, to save you time and a trip to the IT Service Desk. Before first use a Smartcard must be activated to enable it to be used for cashless purchases. Following Government guidance, we ask that you only visit the Library for study and borrowing materials if it is essential. If a Student Card is reported stolen and the cardholder can provide a crime number NTU will replace the card free of charge. Replacing a lost campus card costs £5 and rather than making your way to the Service Desk to pay, you will now be able to do it online. NTU students react to poorly designed matriculation cards by coming up with worse ones Top photo from NTU If you like what you read, follow us on Facebook and Twitter to get the latest updates. Refunds of unspent cashless campus funds held on a Smartcard will be provided only in the following situations: Unauthorised use of another Smartcard to obtain goods, services or other benefits will be treated as serious misconduct and may result in disciplinary action being taken. An application fee of $32.10 (inclusive of GST) must be paid before a new card is printed for you. Alternatively, please call +44 (0)115 848 6060 and select option 1. We also have lunchtime learning webinars every day which you can join by booking a place. £10.00. Personal information will not be passed to third parties. Replacement of Student Smart Card. Lines are open:Monday – Thursday 8.30 am – 5 pm Safeguarding and ensuring proper use of the Smartcard is the cardholder's responsibility. Nottingham City Council are trialling a range of traffic measures to control traffic and encourage walking and cycling around Nottingham. Description. You will be inform via … Concession Card Replacement Office Locations; TransitLink Ticket Office Locations; Add Value Machine (AVM) Add Value Machine (AVM) Locations; TransitLink … To start using your Undergraduate Concession Card, simply head down to any TransitLink Ticket Office to activate the card by making a minimum top-up of $10. Due to COVID-19 restrictions our gym facilities and face to face fitness classes and in-person sports club activities are currently suspended, however our clubs will continue to provide a virtual offer. There are five categories of students the Government has identified with special circumstances, these are: If you identify as being in one or more of these categories then you should take a COVID-19 Lateral Flow test before being on campus for the first time. Third parties making payment on behalf of the Student: for University marketing purposes only. The following terms and conditions apply to the use of the NTU student card for purchasing food and drink and for printing and photocopying. app to season tickets for just £275 a year. The gov.uk site also offers advice on exemption cards if you’d like to find out more. Money may be uploaded onto a Smartcard by any person. Please note, once your replacement ID card has been printed, no refund will be given if you find your old card. If a Student Card is lost or stolen or physically damaged, NTU reserves the right to make an administrative charge of £10 for a replacement card. Related FAQs . 83950629. money loaded for printing/photocopying cannot later be used to make purchases and vice versa. Friday 8.30 am – 4.30 pm, Nottingham Trent University A Smartcard can be used as a bus card. If the card has been activated for use on Nottingham City Transport, you will need to visit their travel centre to have the card activated. Diploma Student Concession Card; Undergraduate Concession Card; NSF / PAssion NSF Concession Card; Conditions of Issue and Use for Concession Cards; Conditions of Issue and Use for Temporary Cards ; Auto Top Up. Our appointments are online, and available Monday to Friday 9 am – 5 pm. Money uploaded to a Smartcard is a gift to the cardholder. This website uses cookies to enhance your user experience. Increased enforcement of these measures will be in place. Find out more about the measures that are already in place and the full list of proposed measures. Library One Search is your gateway to NTU Library’s eBooks, databases, eJournals, NTU research and much more. Our online guide in NOW Student Help will help you find your way around, but if you’re still struggling then chat to us and we’ll do our best to help you find what you need. Please remember to always bring your own face covering with you when you come on to campus. Got an NUS extra card already? The Library provides access to a range of online services including first line IT support, access to eResources and academic skills support. Please submit your application at StudentLink-> Administrative Matters -> Matriculation Card Replacement. In these situations, any purchases will be required to be paid for by other means. 50 Shakespeare Street Detailed Description The SSC will only take payment through the Online store and not cash or card from the SSC Front Desk. The Student Services Centres remain open at City, Clifton and Brackenhurst campuses. If you get a replacement passport or BRP, you must brin g them to the Student Services Centre, level 0, Newton building as soon as possible so we can scan a copy of your documents. library@ntu.edu.sg. Students who are required to register with the police will also need to get their police registration certificate updated with the ir new passport/BRP details. Cardholders may apply to be excluded from such marketing by informing the Head Of Customer Services in writing. Want to speak to us? In case you changed your study program at TUM or get re-enrolled, a new Student Card will not be printed automatically. You can also access lots of support resources in NOW Student Help, from support for Office 365 to how to print, copy and scan what you need. This card allows students to make payments for transit, F&B and Retail purchases. Click HERE for detail guidelines. We will process the card once we receive a e-receipt from the online store. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs. You will receive the Student Card as soon as you are fully enrolled at TUM for the respective semester and have received a notification from us by e-mail. Please note that a £10 replacement fee is payable. 5. Card Services are currently not producing any NTU Student Cards face to face. Essential teaching, study spaces, student support, catering, Study Spaces and café, including access to levels -1, 0, 1 and 2, Essential teaching, study spaces, catering, Staff access and SU student support groups, Essential teaching, essential research, lab access, catering, Student Service Centres remain open at City, Clifton and Brackenhurst, please. Office Address Transit Link Pte Ltd 9 Maxwell Road #03-02 Annexe A MND Complex Singapore 069112; Main Numbers Hotline: 1800-2255 663 (8.00 am - 6.00 pm daily, closed on public holidays) ID cards can be replaced if lost or damaged at a charge of £10.00. To maintain social distancing, we're operating with a smaller team on the front desk. 67905776. Visit the student help, advice and services page on StudentHub for details on our services, or speak with our friendly support team directly. Find out more here. By having your student card on your mobile device means we will no longer need to have to create student cards when students first register with the University. Replacement Fee. Smartcards remain the property of Nottingham Trent University. Main reception: +44 (0)115 941 8418. Chat to the library online no matter where you are, using the online chat function on our library web pages. They too have measures in place to ensure your safety. If a Smartcard is stolen, lost, damaged or otherwise unusable the holder must notify NTU as soon as reasonably practicable by contacting NTU Security on +44 (0)115 848 6462. If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email cardservices@ntu.ac.uk. The matriculation number is a unique student identification number which you will use throughout your study at the University. Students on placements where the placement provider has COVID secure measures in place. The University shall not be liable for any failure by the user of this online payment system to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the course of the Online Payment process. For more details on payment guide, click HERE. Staff: for those purposes detailed in the data protection statement on CHRIS and University marketing purposes. The Government advices that face coverings should be used in all higher education learning environments, providing their use does not impact teaching and learning. Do disable your pop-up blocker before making your payment online. As all NTU official emails will be sent to your Office 365 EDU email box, please ensure that you check this email box regularly. b) Proceed to make payment at One-Stop@SAC. If you require a replacement student card, you will need to report a loss of your card and apply for a new student card.Click here to report loss and apply and pay for a replacement.. Do disable your pop-up blocker before making your payment online. The previous Student Card can simply be re-activated at any validation machine. Students go further with the TOTUM card and app. For students whose current matriculation card already has the NETS FlashPay logo printed on the back of it, their matriculation card do not need to be replaced and no new complimentary card will be issued. Here are just some of the other benefits: To learn more about the support available to all NTU students please visit our StudentHub. You're asked to either pay contactless or using your NTU student card, which you can top-up online. To keep you active, NTU Sport are continuing to deliver free virtual live classes each week, available to view on the NTU Sport App and join via Microsoft Teams. Students will receive their cards from their respective institutions after their application is processed. Although this is not available in the short term due to it requiring the replacement of all card scanners, it is on the long-term plan for NTU Information Services. NTU Ask A Librarian. Please protect the Smartcard and treat as you would cash. The plans include new ‘pop up’ cycle lanes and parking facilities, closures of some streets and improvements to pavements to aid social distancing. Yes 0 No 4. CashCard for Open Network E-Commerce (C-ONE) CashCard already has an inherent property of being secured. Any funds transferred from a lost / stolen / damaged Smartcard onto a replacement Smartcard will be available for use after 24 hours of the funds being placed on the replacement Smartcard. Smartcards can be activated at time of collection or, later, at Card Services (Student Services Centre in the Newton building on the City Campus, Student Services Centre on the Clifton Campus) or, from the start of term, at the City, Clifton and Brackenhurst libraries. They use Perspex partitions, to help stop the spread of COVID-19, Journeys can be paid in cash, card or cardless via the App, Each journey is tracked, recorded and shows your driver details, You can share your ‘live’ journey with family or friends for additional safety, You pay what’s on the meter – that is set by the Council, Most cabs are brand new and some are electric. Pass for just £275 a year purposes only will receive their cards from their respective institutions after application... Always bring your own face covering helps to protect you and those around you from COVID-19 can more. Pass for just £275 a year / passport / Re-entry Permit / Student... 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