This is a terrible company. This company should be closed down. Does my prepaid card expire? “If you are a prepaid user, your load expires, you have 180 days to actually enjoy incoming calls, so you can still receive incoming calls, so that is a cost on the part of the telcos,” said Roy Ibay, Smart Vice President for legal and regulatory group. Once linked, select your prepaid number from 'Your Smart Accounts' then click 'Phone and SIM' under 'Account Services' on the Menu. $15-$29.99 expires in 30 days - $30-$74.99 expires in 90 days $75-$99.99 expires in 180 days - $100 or more expires in ONE YEAR! Top-up Card. April 2020. In a 2016 report by the Consumer Financial Protection Bureau, some consumers complained that they had money on their cards when they expired but the issuer didn’t reissue cards that included those balances. Terrible website, and after multiple attempts and calls the agent finally said I can't just process for you and it took here all of 10 seconds. Find answers to frequently asked card questions. Pay As You Go mobile phone tariffs are often ideal for people who only use their mobile phone from time to time. Prepaid SIM Cards. Top left corner $30 refill card and last sentence of first paragraph "Balance expires 90 days from the day it is added to the account." The Optimum Prepaid Mastercard® is issued by PrePay Technologies Limited pursuant to license by Mastercard International Incorporated. The provider might charge you a fee for this. You will need to be reissued a card after it expires. If you turn off recurring billing on your annual subscription, it goes through the same stages as an expired subscription. This can also be waived if you're happy to load a certain amount of money. View cards . © 2021 Trustpilot A/S. So i try to do that but cannot b/c my card expired! I communicated three times with them about this, and sent the form they requested, but they keep ignoring me. Check with your card provider to see if your card still has a balance left on it, and whether you are able to access those funds with the card you have. An expired card is a credit card no longer usable because its expiration date has passed. It is not legal advice or regulatory guidance. Once you have submitted the requested information a new card will be ordered for you free of charge. Top-up Cards are $10 hi! You are connecting to a new website; the information provided and collected on this website will be subject to the service provider’s privacy policy and terms and conditions, available through the … Want talktime, SMS and data to surf? Applicable hi! Default. If you have money on your prepaid card and the date expires, the automatically block you from accessing your details: "The card you are attempting to access has expired and has passed the eligibility period for access or replacement." Be sure to check your cardholder agreement to see if you can get back the money that may still be on the card when it expires. Website keeps cycling me back into log-in and setting new passwords each time, despite using 4 different browsers, confirming identity through PINs, and won't let me contact an actual human through site. They DON'T have Section 75 protection. "This is paramount to stealing your money, which they obviously feels is okay. O and if it's lost you pay $10 to get a replacement. For ATM withdrawals, the fee is either a set amount, such as £2, or a … The rules for gift cards are different. For a more extensive analysis of prepaid cards and bank accounts aimed at under-18s, see our Top Cards For Under-18s guide. When your Visa Prepaid Card expires, the Visa Prepaid Card account will be closed. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. The card will only work if what you are trying to pay for is less than the amount on the card balance. They keep telling me the card will arrive but it never does. have a $200.00 card that expired. No interest in customers, just in making money that they did not earn. This card is an electronic money product. Under the law’s implementing rules, gift cards cannot expire in less than five years. Some cards charge a renewal fee to get a new card. Call again and they make up some story about their website still being able to do this. These are exactly the times when individuals and communities should be sticking together. You can request a replacement Visa Prepaid Card by calling (866) 466-8082. Is the money on my prepaid card FDIC-insured. MASTERCARD BENEFIT INQUIRIES. PFS provides complete end to end solutions for clients by designing, developing, implementing, and managing these programmes. How is this company still in business!!?? When your card expires, the card account will be closed. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. created an account and $25 magically disappeared. Prepaid Card Status Contact Us Contact customer care via phone or web support. Prepaid cards are mailed to the Comcast account holder 16-18 weeks after activation of all required services. Next, call Customer Service at 1-866-230-3809 for an immediate card replacement. Why not do this on the first call? Use a more reliable service. This is paramount to stealing your money, which they obviously feels is okay. There isn’t enough money on the card. Keep in mind that the expiration date for a card is always the last day of the month displayed. Enter the following information into the fields below to check the status of your card, consistent with … Top-up Card, $20 hi! Prepaidcardstatus is instead taking advantage of the pandemic. Only these cards can be used when roaming.

When overseas, dial 132<10 Digit Top-up Card Number><6 Digit Pin Number># on your mobile phone to top up your hi! Renewal fees: Just like your debit card, your prepaid cash card will expire after three years. Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature. Unfortunately not, the cards can only be reissued by the bank (Citi in this case) and they won't do that when they've already expired-EXPIRATION DATE: Your Citi® Prepaid Card expires on the date embossed on the front of the card and unless we otherwise expressly agree in writing, all rights, title and interest to the funds remaining on the Card will be forfeited on the Card's … The CFPB updates this information periodically. Had to FAX my dispute claim in and then they gave me the run around for months. Would not recommend. This information may include links or references to third-party resources or content. I was looking to have the $50 prepaid card reissued as it went unused during the pandemic. If you need to add more money before the expiration day you can add more money but your expiration date will remain the same. You'll spend 15 minutes trying to make an account on a website that's barely functional. Example: card balance is $50 but merchandise is $60, so you think I'll use $50 on the card and pay the balance with another payment method but it will not allow you to do this. 2. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. I also have an elderly friend who has a VM Blah Blah Blah top up card and it expires 06/20. Travellers' SIM Cards. Bundled with FREE 100GB local data, IDD, local calls, SMS, roaming data and more. Under federal law, inactivity fees can only be charged after 12 months of inactivity and if other conditions are met.Â. Top-up Card and $50 hi! This is the right option for you. So please explain why this card is labeled 90 days but would expire in one month. Awful. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. In Canada, Prepaid Mastercard ® is issued by Peoples Trust Company under license from Mastercard … Prepaid cards can also be good to give to your children if you want to keep an eye on their spending. If your subscription expires, it goes through the following stages: Expired / Disabled / Deleted. Not surprising.......$10 fee to reissue a simple card. Update your card or wallet profile. You must add more money up to 11:59pm on the day the card is going to expire or a day before. You can check the card balance by calling on our 24/7 Hotline on (230) 202 1256 or you will be able to view your balance on any ATM worldwide where the Visa logo is displayed for SBM VISA prepaid cards or the UPI logo for SBM UPI Travel Mate prepaid cards. Check available card balance. Key2Benefits ® Card Status. If you get a reward card that comes with something saying to register it at this site in case it gets lost, don't even bother. A prepaid card is different from a credit card in that … If you have not used your card for several years, it may have expired and some or all of the balance on your card may be turned over to the state as unclaimed property. Have you requested a Key2Benefits card from your state unemployment agency after March 1, 2020? Check your cardholder agreement to see if there are actions you need to take to prevent this loss. If you didn’t reach the 120 days deadline, your SIM card will automatically expires and lead to disconnection of your prepaid account. Clearly no interest in customers here. Top-up Card before leaving Singapore. An expired card would be rejected if used for a purchase. Imagine how many people have lost money from this scam like company. The all-purpose Visa Prepaid card is a reloadable card you can use in-person and online to: Pay bills; Add funds; Make purchases anywhere Visa Debit cards are accepted; Plus, you don’t have to worry about overdraft fees, since your spending cannot exceed the available balance on your card. Subject to applicable law, your prepaid MasterCard expires at the end of the month and year printed on the front of the card. You can load your PFS Prepaid Mastercard using a number of different methods. Get Mastercard reloadable prepaid cards for secure payments. Using the phone was painful too, slow, repetitive phone tree and in the end I was directed to the website to request a replacement card. I know that this money doesn't just dissapear into the nether so I called to get them to reissue a card. Then the card expires and they say you can go online and pay $12.95 to reissue the card but the website states this can not be done because the card has expired. 10 dollar reissuing fee and still do not have access to funds on the card because of expiration date, called the customer service number and they informed me it was still not accessible. Those cards can continue to charge monthly fees and can expire, as long as those limitations are clearly disclosed on the card. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. Discover ® gift card and prepaid card is issued by MetaBank ®, N.A., Member FDIC and is subject to the Cardholder Terms and Conditions.Discover and the Discover Acceptance Mark are service marks used by MetaBank under license from Discover Financial Services. If there is a balance when your Visa Prepaid Card expires, you will need to request a replacement Visa Prepaid Card and the balance will be transferred at no cost. Terrible service!!! Your benefits may vary by card type and issuing bank or credit union. Skip to Content. If that happens to you, reach out to the prepaid company … Unlike on Pay Monthly SIM cards, there are no regular monthly charges on Pay As You Go: you only pay for what you actually use. I had a card on which a $89 balance remained. I tried 3 different browsers, mobile vs PC, many different paths and I ran into repeated errors. Regulatory Status If you have money on your prepaid card and the date expires, the automatically block you from accessing your details:"The card you are attempting to access has expired and has passed the eligibility period for access or replacement. If your Pay As You Go SIM card isn’t used for a certain amount of time, your credit will expire and your account will be closed. Avoid. Don't use this company for Prepaid Card Services. All rights reserved. Our award-winning service line includes own label and white label e-money financial solutions, including e-wallets, prepaid cards, and current accounts. Pathetic. more. They say do it online. An official website of the United States government, Explore guides to help you plan for big financial goals, Taskforce on Federal Consumer Financial Law. I would not recommend this company as their practices are criminal. Transaction/withdrawal fees: Most prepaid cards charge a fee for every transaction you make. Once you see that your card is in "Shipped" status, it usually takes 7-10 days to receive it. I ask for a manager and 10 seconds later they say they will mail out a new card. How can I load a Card? When I say I dont have the option they try to say they dont know what they can do and they are out of options. We do not endorse the third-party or guarantee the accuracy of this third-party information. Places you can use the card is limited. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Website repeatedly breaks down at various points. When it published the new rules in 2010, the Federal Reserve carved out an exception for “loyalty, award or promotional” cards. Select 'Call and Text Card Status', enter your card number according to the instructions, then click 'Check'. You're better off just being extra careful not to lose the card. Select Settings > Payoneer cards; locate the active card that is about to expire, or card with status Expired that you want to reorder, and click Order New. And after 6 months the card expires and they block you from using it. Prepaid cards expire 180 days from the date they are issued. Whether you are travelling or visiting Singapore, we have just the right prepaid SIM card for you. Funds on the cards don’t expire, though. Prepaid cards by Mastercard provide more convenient, safer & smarter options to pay than cash. The whole process is way too time consuming, probably by design to try and take people's money. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. You may also try to close out … So imagine how much money they are making from people. Your SIM Card will only starts to expires when your SIM account balance reaches ZERO or no load and you are given additional 120 days or 4 months to reload your account to remain active. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! If you were redirected from a reputable search engine and were not asked to provide any card information or account credentials, you do not need to change your password or replace your card. The Expired stage starts immediately after the subscription has reached its end date. Should be a 0-star rating....Toll-free # says 24/7 support, but there are no options to speak to rep and once I enter my card #, it tells me to visit the site and "goodbye". Always transferring me and giving me a different number and one person doesn't have the right information. The content on this page provides general consumer information. Post Office - With over 11,500 Post Office® branches nationwide, the Post Office® is the perfect place for you to top-up your PFS Prepaid Mastercard.. Hand over your PFS card and the amount you wish to load to the person behind the counter. There may be other resources that also serve your needs. And you never get to spend the full amount up till the last penny. If your balance is less than $10 they automatically keep the money. There is a credit on the account which is unlikely to be used before the beginning or indeed the end of June 2020. Do we assume it is valid to the beginning of the month or the end of the month.

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Accuracy of this third-party information if it 's lost you pay $ to! With free 100GB local data, IDD, local calls, SMS, roaming data and more laws. And agreed to their terms card expires and they make up some about! Please explain why this card is always the last penny are travelling or visiting Singapore, we just! Are clearly disclosed on the card account will be closed card balance not surprising....... $ 10 to them. The issuance of electronic money ( FRN 900010 ) as long as limitations... Some states laws give you more time disclosed on the card expires and they make up some story about website... Accuracy of this third-party information reissue and agreed to their terms stages as an expired card would rejected... To third-party resources or content n't just dissapear into the nether so i called to get replacement! Managing these programmes including e-wallets, prepaid cards charge a renewal fee reissue... Out a new card!!? if your subscription expires, it usually takes days. 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